Costa Cruises
Costa App.
The ship in your pocket
The customer journey goes on a cruise,
with Costa Mobile App.
Client
Costa Crociere
Services
Digital project, e-commerce, brand campaign, international rollout, mobile app, interactive public Monitor
Industry
Travel & Tourism
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The challenge
As part of Costa Cruises' global digitalization project, Reply puts its name on the new design of both the corporate website and the communication solutions.
The project
A completely redesigned customer journey, also thanks to the creation of a smartphone application for life on board.
Costa App
"Costa App" is the new cruise companion to help you navigate the thousands of options offered on board, without ever straying off-course.
The experience
The experience begins before you even embark, thanks to a planning system, and runs all journey long. Through your Costa Club profile, you can accumulate points and benefits to take advantage of both on board and on land.
